Facilities Management

On-the-Ground Support

Integrated services for operational efficiency.

Planned Maintenance

Scheduled maintenance programs to extend asset life and reduce downtime.

Security Services

Trained personnel and systems to safeguard property, tenants, and visitors.

Cleaning & Hygiene

Daily cleaning, deep cleaning, and sanitation services tailored to client needs.

Management & Oversight

Keep control with end-to-end visibility.

Tenant & Lease Management

End-to-end administration of leases, tenant onboarding, and communication.

Rental Collection & Reporting

Timely collections, consolidated reporting, and debtor management.

Compliance & Safety Checks

Routine audits and updates to meet regulatory and environmental standards.

Questions?

Frequently asked questions

Here are some common questions about our facility management services.

What does BLC’s facilities management service include?

We provide integrated services including maintenance, cleaning, security, lease management, and rental collection. We also monitor and manage utilities to minimize costs while ensuring essential services are never interrupted.

Do you manage both commercial and residential properties?

Yes. Our portfolio includes malls, office parks, residential complexes, and mixed-use developments.

Can you handle tenant billing and collections?

Yes. We manage billing, rental collections, arrears follow-up, and provide monthly financial reports. Our fully integrated ERP allow seamless management of your accounts.

What are your business hours?

Our office hours are from 8am to 5pm, Monday to Friday and 9am to 1pm on Saturdays. We have emergency contacts for clients, to ensure that emergencies are promptly attended.

Can you take over existing facilities staff or contractors?

We assess existing setups and can either integrate your current teams or bring in our vetted professionals.

How do you ensure service quality?

We use service level agreements (SLAs), KPIs, routine audits, and regular client reporting to maintain accountability.

What security services do you provide?

We provide manned guarding, access control, patrols, and can install and manage CCTV and alarm systems.

Do you offer cleaning services as a standalone package?

No, we only offer cleaning where we manage the facility.

How do you charge for your services?

Pricing depends on property size, service scope, and tenant volume. We offer fixed, commission, or hybrid fee structures.

How do you onboard new properties?

We conduct a full site audit, establish service plans, onboard staff, and set up communication protocols.

Will I still have visibility on day-to-day operations?

Yes. You’ll receive regular reports and have access to a dedicated relationship manager.

Can you manage service providers and third-party contractors?

Yes. We supervise vendors, manage contracts, and ensure work is done according to agreed standards.

Are your teams trained and certified?

Yes. Our staff undergo regular training and comply with industry safety and operations standards.

What software or systems do you use for tracking and reporting?

We use a digital ERP platform to manage tasks, log incidents, and generate performance reports and handle all communication and accounts related activities.

Can you help reduce utility and operating costs?

Yes. We conduct efficiency audits and implement cost-saving strategies around energy, water, and waste.